STORE POLICY
Because We Care
At Sofia Marie Artistic Jewelry, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
SHIPPING POLICY
How It Works
All shipments will be made within 2 business days of order placement. If there are delays, we will send out communication indicating as much. All shipping costs are clearly listed based on location and will be included in the final order cost
RETURNS AND REFUNDS
How It Works
There are no returns or replacements, all sales are final and only subject to refund should the order never arrive as intended. Please reach out if you have any issues with receiving your order
WARRANTY INFORMATION
The Information You Need to Know
All Jewelry is sold as is. We are sure our work of passion and love will absolutely wow and satisfy all of our customers. However, defects may occur on rare occasions as part of the transfer process or any unforeseen issues, we will deal with such occurrences on a case-by-case basis.
PRIVACY AT SOFIA MARIE ARTISTIC JEWELRY
All about Information Security
Our User's privacy is of the utmost importance. Please know that we take every step to ensure your information is protected while it is in our possession.